en
Shop
ACARiS in a nutshell
Good to know
en
Shop
Horse owner
Everything about the horse
New in 2024
Dairy Farming
Research
References
Help
Get Help
Company
ACARiS in a nutshell
Good to know
Log in
Help

Choose a topic:

Installation & Configuration

This page provides detailed instructions for installation and configuration. Please read the guidelines carefully!

The Functions

Your guardian offers a wide range of features. To help you get started, you can explore each feature in detail below.

Help with problems

Contact our customerservice.
Installation & Configuration

Installation & Configuration

01. Introduction

02. Safety instructions

03. Installation of Horse Protector and IR-Light

04. Configuration

05. Maintenance and upkeep
Installation & Configuration

01. Introduction

Before starting up your HORSE PROTECTOR and STABLE GUARD, please read the complete user manual carefully. To ensure proper and safe operation, you must follow all operating, safety, and privacy instructions! All company names and product names are trademarks of their respective owners. All rights reserved. If you have any questions or issues, please contact our customer service (info@acaris.net).

 

What is the HORSE PROTECTOR and how does it work?

The HORSE PROTECTOR is an AI-powered monitoring system that tracks the health and safety of horses in real time. It offers features such as birth alerts, colic monitoring, and security alarms for unauthorized access.

Installation & Configuration

02. Safety Instructions

Please note the following safety instructions to ensure the smooth and safe operation of the HORSE PROTECTOR and STABLE GUARD.

Safe operation of the HORSE PROTECTOR, STABLE GUARD, and the IR light source

The HORSE PROTECTOR, STABLE GUARD, and the associated IR light source are electronic devices. To ensure safe operation, please observe the following instructions:

  • Please ensure that none of the devices are exposed to water, moisture, sunlight, or heat.
  • If you do not intend to use the units for a longer period, they must be stored in a dry and cool place. Do not leave the units hanging in the box/stable aisle when not in use, as this could damage the electronics.
  • Every electrical component used is CE certified.
  • Ensure that both the guardian unit and the IR light source are powered only with the supplied power cable. Using other power sources may lead to system instability and damage to your HORSE PROTECTOR, STABLE GUARD unit, or IR light source.

For further information on safe installation, please refer to the chapter “3. Guard Installation”

Security of your user account
  • Always ensure that only you know the password for your ACARiS user account.
  • Choose a password that is at least 10 characters long, includes numbers, uppercase and lowercase letters, as well as special characters to protect yourself from misuse.
  • If your user account or password is lost or stolen, please contact ACARiS Support at info@acaris.net with the subject “Account Security.”
  • If you’re unsure whether your password is still secure, we recommend resetting your password immediately here.
  • If you no longer have access to your registered email address, please contact ACARiS Customer Support at info@acaris.net with the subject “Account Security” as soon as possible. You will then need to provide an alternative email address to regain access to your account.
Installation & Configuration

3. Guard Installation

To ensure the HORSE PROTECTOR can provide the best possible protection for your horse, the correct placement of the unit and the IR light source is crucial.

  • Principle: The HORSE PROTECTOR unit should always have a full view of the entire horse stall.
  • Key Areas: Make sure central points such as feeding areas (grain, hay) and the drinking area remain clearly visible, even when your horse is inside the stall.
  • Assistance: The next section contains sketches with ideal positioning suggestions.

Important Notice:

  • You are legally obligated to record only those areas that belong to you or for which you have explicit permission from the owner.
  • Recording public or private areas belonging to others without consent is not permitted in Germany. Make sure to check the applicable regulations in your country.
  • Ensure that only permitted areas are within the camera’s field of view. Information on restricting the camera’s field of view can be found in the section “Selecting the Field of View”

The correct position in the horse stable

  • Ensure that both the HORSE PROTECTOR and the IR light source have a clear view of the entire horse stall.
  • The optimal position for the HORSE PROTECTOR is above the drinking or feeding area.
  • Avoid direct light shining into the HORSE PROTECTOR camera, as this can negatively affect recording quality.
  • Ideally, mount the HORSE PROTECTOR unit slightly in front of or directly next to the IR light source to ensure optimal illumination.

Side view into the horse stall

  • For evenly illuminated images during both day and night, avoid positioning the HORSE PROTECTOR camera facing windows or other bright light sources.
  • Recommended installation heights:
    • For stalls approximately 4 meters in length: 3.5 to 4.0 meters high.
    • For stalls approximately 8 meters in length: 4.0 to 4.5 meters high.
  • Higher installation heights are possible but may reduce image quality and decrease nighttime illumination of the stall.

Side view into the horse stall

Safety Instructions
  • Protection from Horses: Ensure that neither the HORSE PROTECTOR camera, the IR light source, nor the power supply are accessible to your horse.
    • Warning: If your horse chews on the camera, there is a risk of injury from breaking parts. Always ensure a safe installation position and height.
  • Indoor Use Only: HORSE PROTECTOR, the IR light source, and all power supply components must be used exclusively indoors.
  • Protection from Environmental Factors:
    • Prevent water, moisture, or direct sunlight from reaching the devices, power supply, or cables.
    • Keep flammable materials away from the technical equipment.
  • Ensuring Heat Dissipation:
    • Install the HORSE PROTECTOR unit, IR light source, and power supply in a way that allows them to stand freely and dissipate heat without obstruction.
    • Do not use insulation or other thermal materials around the devices.

Configuration of the camera and app for Android & PC

Recommendation for App Usage

For the best experience, we recommend installing the app “ACARiS – HORSE PROTECTOR” from the Google Play Store.

  • The app can be used on both smartphones and tablets.
  • Search for “ACARiS 2.0 – HORSE PROTECTOR” or scan the provided QR code to download the app.

Alternative Usage Without the App:

  • You can also use a computer and skip the chapter “Installing the ACARiS – HORSE PROTECTOR App.”
  • However, please note that without the app, notifications will not be sent directly to your smartphone. Instead, you will receive alerts about any issues with your horse via phone or email.

Configuration of the camera and app for iOS & PC

Recommendation for App Usage

For the best experience, we recommend installing the “ACARiS – HORSE PROTECTOR” app from the Apple App Store.

  • The app can be used on both smartphones and tablets.
  • Search for “ACARiS – HORSE PROTECTOR” or scan the provided QR code to download the app.

Alternative Usage Without the App:

  • You can also use a computer and skip the chapter “Installing the ACARiS – HORSE PROTECTOR App.”
  • However, please note that without the app, notifications will not be sent directly to your smartphone. Instead, you will receive alerts about any issues with your horse via phone or email.

Installation of the ACARiS - HORSE PROTECTOR App

Installing the App is Very Simple:

  1. Search for “ACARiS – HORSE PROTECTOR” in the App Store or Play Store.
  2. Install the ACARiS – HORSE PROTECTOR app on your smartphone or tablet.
  3. Log in using your ACARiS account (enter the registered email address and the password you selected).

 

Installation & Configuration

04. Configuration of the Guard

To ensure HORSE PROTECTOR can provide images, videos, alerts, and analyses anytime and anywhere, an internet connection is required.

  • For the LTE Version:
    • If you are using HORSE PROTECTOR LTE, simply insert a SIM card (unlocked, no SIM lock) into the provided LTE router. The unit will automatically connect to the internet – no further steps are required.
  • For the LAN Version:
    • To connect HORSE PROTECTOR via LAN, plug in the LAN cable and the power cable – no additional steps are necessary.
  • For the WIFI Version:
    • If you are using the WIFI version, the configuration process is explained below. You will need the WIFI name and the corresponding password. The access data will be transmitted to the HORSE PROTECTOR unit via a QR code.
  • Setting Up WIFI Access:
    • Follow these steps to configure the connection:

Step 1:

Open the ACARiS – HORSE PROTECTOR app and click on the menu (three lines in the top-right corner).

Step 1:

In the menu, click on “Setup.”

Enter the Camera ID (3-4 digits with an “h” at the end) and the activation code.

Click “Activate Guardian” and then “Next” to proceed with the setup.

Step 3:

Here, select the type of internet connection.

Choose between WLAN, LAN, and LTE.

For LAN, connect the LAN cable and power cable to the camera. The camera will start and automatically connect to the internet (approximately 10 minutes).

For LTE, insert a SIM card (unlocked) into the LTE router and turn it on. When you connect the camera to power, it will automatically connect to the LTE router (approximately 10 minutes).

For a WLAN connection, please follow the next steps.

Step 4:

In the next step, choose to establish the internet connection via QR code or LAN.

Connection via QR Code:

  • Connect the HORSE PROTECTOR to power (it will be ready to read the QR code after approximately 1-3 minutes).
  • Enter the WLAN data in the app (pay attention to uppercase, lowercase letters, and spaces).
  • Generate and display the QR code.
  • When the camera is ready to read the QR code (red LED blinks for about 60 seconds, 2 seconds on and 2 seconds off), hold the QR code approximately 15 cm in front of the camera lens.

(SSID and WLAN keys are never stored on our servers – they are only used to generate the QR code.)

Once HORSE PROTECTOR has read the WIFI key, both LED lights will briefly turn off. You can now remove your smartphone/tablet.
HORSE PROTECTOR will complete the configuration and connect to the WIFI (this may take 2 to 10 minutes).
Check the successful connection by attempting to open the live stream or view the first images after approximately 15 minutes.

If you experience issues with the WIFI configuration, please contact ACARiS Customer Support at info@acaris.net with the subject “Installation Issues.” Please provide your registration email and a phone number where we can reach you.

For the connection via LAN, please follow the next steps.

Step 5:

  • First, select LAN and click Next.Next, click “Click here to enter WLAN”.A window will open where you can find various WLAN networks in your area. If your desired network is not listed, manually enter the SSID.Enter the password and click “Set up WLAN.”WARNING: Only click once. The process will take at least 60 seconds, and the page will automatically refresh once the process is complete.Do not disconnect the camera from the power supply during the process (for at least 5 minutes).Afterward, you can remove the camera from the LAN and power supply and mount it in your desired location in the stable.If all data is entered correctly, the camera will automatically connect to the WLAN once it is connected to power and the WLAN is in range.

Next Steps:

Congratulations, your HORSE PROTECTOR is now connected to the internet!

Next, you can enter data about your horse.

We wish you much enjoyment with your HORSE PROTECTOR!

Configuration of Camera

5. Selecting the Field of View

The HORSE PROTECTOR has been specifically designed to protect a single horse in a stall. To ensure reliable results, the camera’s field of view should only cover one horse stall. By selecting the right field of view, you can easily exclude disturbing factors such as neighboring stalls, the aisle, or brightly lit walls (see example images below). At the same time, it is important that the feeding and drinking areas remain fully visible in the frame. The following steps explain how to adjust the field of view optimally.

Step 1:

Open the ACARiS app and select the camera you want to configure.

Step 2:

Click on the small gear icon in the top right corner.

Step 3:

Select “General Settings” and scroll down to the section “Adjust Guardian View Area.” There, click on the image.

Step 4:

Here, you have the option to add black areas to the image to hide unwanted sections.

You can use bars or triangles to hide areas.

Below the image, you’ll find the control area with the options “right,” “left,” “top,” “bottom,” and “Hide corners.”

  • When you click on “right,” “left,” “top,” or “bottom,” you can then click on the image to define where you want to hide a black bar. You can repeat this process as many times as needed. Clicking “Undo” will reverse the last step.
  • If you click on “Hide corners,” you can make three clicks on the image, forming a triangle. This can also be repeated as needed.

Additionally, you have the option to rotate your image.

Step 5:

To save the hidden areas, first click “Save,” then click “Close.”

The HORSE PROTECTOR will now restart, and after approximately 10 minutes, you will be able to see the changes in the live stream.

Installation & Configuration

05. Maintenance and upkeep

Ensure that the lens of the HORSE PROTECTOR and STABLE GUARD is always free of dust and dirt. The cleaner the lens, the better the images/videos and analysis results will be. It is also important to keep the IR light source clean to achieve optimal illumination.

HORSE PROTECTOR and the IR light source are electrical devices that must be kept away from water. Always make sure that no rain or other water comes into contact with the devices, cables, or power supply. Additionally, ensure that no dirt or dust accumulates on the devices. To ensure safe operation, the following must also be observed:

Ensure proper ventilation for the device, the IR light source, and the power supply. These are technical devices that generate heat. To prevent overheating, do not place the devices near heat sources, and avoid direct sunlight or strong artificial light. Make sure there is no open flame nearby and that no water can come into direct contact with the devices.

Furthermore, ensure that the devices, cables, and power supply do not overheat due to insulation or poor ventilation. Inadequate heat dissipation can cause damage to the devices. ACARiS is not liable for damages resulting from improper use of HORSE PROTECTOR, STABLE GUARD, or the associated IR light sources or power supply.

LED Status

The following table describes the different configurations of the red and green LED lights. This helps to determine whether HORSE PROTECTOR and STABLE GUARD are operating normally or if there is an error.

Red LED Green LED Meaning Action
Off Steady light Normal operation None
Steady light Off Offline No internet connection, either wait, or set a new WIFI key by restarting if the WIFI is unstable.
Steady light Irregular blinking Startup process Wait
Regular blinking (approximately 2-second intervals) Off Startphase complete WiFi QR code scanning possible
Off Off WiFi QR code successfully scanned. Restart will occur automatically within 5 seconds. This happens only immediately after a successful QR code scan. Otherwise, the device is offline. Wait until the restart is completed after the QR code scan or check the power supply.
Horse Protector Manual

This is how the Horse Protector works.

01. Download free App

Download the free app from the Apple App Store or Google Play Store and activate your HORSE PROTECTOR.

02. Mount Camera

Mount your HORSE PROTECTOR at the desired location and adjust it using the livestream so that the entire box is within the field of view.

03. Set up functions

Nutzen Sie nun die Vielzahl an Funktionen, die der HORSE PROTECTOR bietet. Gesundheits- und Sicherheitsüberwachung – alles auf einen Blick.

Any questions?

We are happy to provide you with personal advice.

At ACARiS, customer service comes first. As a leading provider in equine health and safety, we offer not only cutting-edge AI camera systems but also personalized advice and support.

Natalie Bellgardt
Operations Manager
Olaf Bäsener
Business Development & Head of Sales
Can multiple users receive notifications at the same time?

Yes, the system supports push notifications to multiple smartphones. This allows all relevant people, such as stable staff or veterinarians, to be informed simultaneously, enabling a quick response.

From when can the birth alarm be used?

The birth alert of the HORSE PROTECTOR can be used immediately after the installation and configuration of the system. No additional sensors or special preparations are required. The AI-powered system continuously analyzes the mare’s behavior and starts monitoring right away. It is recommended to activate the alert a few weeks before the estimated due date to ensure monitoring during the critical phase of pregnancy. This allows early detection of important behavioral changes.

Are the Stable Guard cameras suitable for outdoor use?

No, the Stable Guard cameras should not be exposed to direct rain or sunlight.

Why is the HORSE PROTECTOR important?

Horses are often left unattended, especially at night. During this time, critical events such as colic or births can occur. The HORSE PROTECTOR detects symptoms early and alerts horse owners, allowing them to respond quickly. This can significantly improve the survival chances and well-being of the horses.

What does the overview in the app provide?

The overview shows various information about your horse’s behavior, including movement, drinking, and standing. You can also check the status of the birth alert.

Protect Your Horses

Newsletter Form